Terms and Conditions

Website www.tatisriga.com is operated by SIA “TATIS”, registration number LV40103674821, registered – Jaunciema 4. linija 18, Riga, LV-1023, Latvia.

TATIS Riga accept VISA and MasterCard payments for our products and services online.

 

Products and Services

TATIS offers leather bags, wallets and accessories.

Products may vary slightly from their pictures. The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images

All payments are accepted in EUR. Sensitive data of the payment card and its holder is transmitted via a secure TLS connection.
Payment descriptor which will appear after payment of your Internet bank is “tatisriga”.

TERMS OF USE

These rules apply to all the goods / services purchased by ordering them online. Before ordering carefully read the information displayed here.
SIA “TATIS” from time to time may change the terms of use. Please re-read them before you repeat any purchases.

User is responsible for the truthfulness of the information when placing an order, and also commits not to perform any activities directed against the security of the website.

SIA “TATIS” promises, in accordance with the products and services, to provide a description of the goods receipt in due time and in the agreed form.

Using SIA “TATIS” services, you acknowledge that you understand these rules and agree to comply with them on a regular basis and keep track of their changes.

Delivery policy

TATIS provides delivery after the receipt of the payment.
We aim to dispatch orders within 48 hours.

Sale orders will be processed in chronological order. We experience a huge volume of orders during this time and we will work through them as quickly as possible.

Please note personalisation and engraving orders take longer – up to 5 working days.

Orders are delivered from 9 am till 6 pm local time.

Someone will need to be available to sign for your order, otherwise it will be kept by Delivery service so that you can rearrange delivery. Please note that there may be a slight delay during the sale period.

When placing an order, the delivery hours should be considered and shipping address should be the address where the order can be received during the delivery hours of the particular day.

Shipping address should be as detailed as possible. Additional information, such as entrance number and apartment number (if order should be delivered to an apartment house), is necessary in order to make the delivery in expected time. If the shipping address is incorrect or incomplete, the indicated delivery time can be extended without previous notice.

Exact phone number should be indicated in order to reach the customer during the indicated delivery hours. Commonly before the delivery the courier contacts the customer by phone to confirm that the customer is available in the indicated shipping address and will be able to receive the shipment. If the indicated phone number is incorrect or the customer cannot be reached, the indicated delivery time can be extended without previous notice.

Latvia and Baltic States Delivery

We offer complimentary free delivery to all orders to Baltic States (Latvia, Estonia and Lithuania).  

International Delivery

We offer free delivery on international orders over €300. Delivery within Europe costs €20. Delivery to Rest of The World costs €30 and is subject to duties and taxes. Orders for delivery to Europe or the USA will take 3-5 business days, while deliveries to other international countries will take up to 7 business days.

We offer TAX FREE shopping to non-EU citizens. Please inform us to add TAX FREE form to order.

Packaging

All of our bags come packaged in a protective TATIS Riga dust bag and presentation box. Small leather goods will arrive in tissue paper and presentation box.

Refunds and Returns

If you decide not to keep an item you can request a free return for goods you have purchased on www.tatisriga.com or buy directly from TATIS Riga Studio up to 28 days after receiving your order for all full priced goods, or 14 days after sale items.

Please make sure the item you are returning is in perfect condition and in its original packaging, including the dust-bag or presentation box.

Please note we can only accept returns on personalised products with individual engravings if they are faulty or were damaged upon arrival.

The customer covers return shipping cost 4.99 EUR

Address:
TATIS Riga Studio
Zvaigznu iela 25, Riga, Latvia, LV-1009

All returns should be accompanied by the original invoice.

You are responsible for your item until we receive it, so we recommend that you use a trusted recorded delivery service.

If you have any questions regarding delivery and refunds we can be reached by calling +371 28480520 or by email to info@tatisriga.com.

 

Privacy policy

Collection of information

  1. We are committed to protecting the privacy and security of our customers and site visitors, including you. Therefore, we fully appreciate and respect data privacy and security’s importance. SIA “TATIS” respects your privacy, avoids spam and under no circumstances will allow sale, rental, lease or transfer of your data (name, address, e-mail, etc.) to any third party.
  2. We collect and store the following data:
    a) Customer’s full name.
    b) Telephone numbers.
    c) E-mail addresses.
    d) Delivery address.

The information is used to properly provide services and communicate with customers.
Disclosure of information to other third parties may only take place on the basis of legitimate demand

SIA TATIS has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. By making a purchase you agree to follow the terms stated.