We offer a repairs service free of charge for up to 6 months after purchase. This is part of the after care service offered when purchasing from TATIS Riga.
For any items over 6 months old we can assess the repair and provide a quote for any work required. A valid proof of purchase will be required to proceed.
We do not offer a reconditioning service on bags after years of faithful service, but if you have a repair request please send us an image to firstname.lastname@example.org and we will let you know if there is anything we can advise.
Please be aware that repairs can take 1 to 3 weeks to complete, but we will always endeavor to have them back to you as soon as possible.