Delivery and Orders
FREE DELIVERY ON ALL ORDERS TO BALTIC STATES (Latvia, Estonia and Lithuania).
FREE WORLDWIDE DELIVERY ON ORDERS OVER €300
Delivery within Europe costs €20 via TNT or DHL.
Delivery to Rest of The World costs €30 via TNT or DHL and is subject to duties and taxes.
We offer TAX FREE shopping to non-EU citizens. Please inform us to add TAX FREE form to order and save up to 20% off.
Orders are dispatched within one business day and are normally delivered the next business day between 9am and 5pm.
Orders for delivery to Europe or the USA will take 3-5 business days, while deliveries to other international countries will take up to 7 business days.
Sale orders will be processed in chronological order. We experience a huge volume of orders during this time and we will work through them as quickly as possible.
Please note personalisation and engraving orders take longer – up to 5 working days to complete.
Shipping address should be as detailed as possible. Additional information, such as entrance number and apartment number (if order should be delivered to an apartment house), is necessary in order to make the delivery in expected time. If the shipping address is incorrect or incomplete, the indicated delivery time can be extended without previous notice.
Exact phone number should be indicated in order to reach the customer during the indicated delivery hours. Commonly before the delivery the courier contacts the customer by phone to confirm that the customer is available in the indicated shipping address and will be able to receive the shipment. If the indicated phone number is incorrect or the customer cannot be reached, the indicated delivery time can be extended without previous notice.
Someone will need to be available to sign for your order, otherwise it will be kept by Delivery service so that you can rearrange delivery. Please note that there may be a slight delay during the sale period.